This week we are going to talk about how the office manager must 'lead the staff'.

Last week we discussed the second most important job that an office / practice manager should be doing, 'leading the marketing effort' This

This week we are going to talk about the second important job for the office manager which is 'leading the marketing effort.'

Last week we ran a poll to see what are reader thought the most important job of the practice manager was. The selections were: Manage Spe

Continuing on from the last blog, "Sophisticated Software Requires Sophisticated Users", then this statement is also true ... "Sophisticated

I have seen what I consider an incorrect correlation that increasing the quality of the tool will alone increase the quality of result.