This week, we will spend time on the roles and responsibilities of the front office staff.

Last week we reviewed the six responsibilities of an office manager. In our poll, we asked 'Which term does your office use?'.

Last week we discussed the final role of a practice manager, 'Manage Compliance'. In our poll, we asked 'Does your practice have a complianc

There are certain risks associated with medical or dental treatment. Many regulations are in effect to help standardize treatment and minimi

The cost of material, staff, marketing, and utilities are fundamental categories to monitor in order to track practice finances. A compariso

This week we are going to talk about how the office manager must 'lead the staff'.

Last week we discussed the second most important job that an office / practice manager should be doing, 'leading the marketing effort' This

This week we are going to talk about the second important job for the office manager which is 'leading the marketing effort.'

Last week we ran a poll to see what are reader thought the most important job of the practice manager was. The selections were: Manage Spe

Continuing on from the last blog, "Sophisticated Software Requires Sophisticated Users", then this statement is also true ... "Sophisticated

I have seen what I consider an incorrect correlation that increasing the quality of the tool will alone increase the quality of result.