Why Recalls Matter More Than You Think Every practice loses some patients to moves or life changes. But a large share simply drift away. That’s preventable. And recalls don’t just protect your practice—they protect your patients too.

Seasonality isn’t a surprise—it’s a system. The sooner you treat it as such, the sooner your clinic can win every month of the year.

Consistency is what turns good habits into reliable numbers. Build a checklist so nothing slips through the cracks.

By focusing on operational efficiency, patient engagement, and referral strength, practices can reverse the trend and build a stronger foundation for consistent growth.

Beyond revenue and expenses, three often-overlooked factors tell a powerful story about a practice’s financial health: fee schedules, adjustment percentages, and patient cancellations.

Like a doctor, a CFO needs experience in and out of the classroom. Typically they have an accounting degree and a Masters in business.

From our experience in medical consulting and dental consulting we know that employee salary, bonuses, and raises are a strategic way to mot

Holding regular employee evaluations is an important part of managing your practice. Performance can be monitored and employee growth can be

Just as medical and dental professionals use clinical data to make decisions about patient treatment, they should be using daily Key Perform

The focus of today's article will be on the importance of having a reporting system that is independent from your medical or dental system (

Now we would like to discuss how to do a performance appraisal on your employees. Too often, these reviews are complicated and there is conf

Last week we discussed the final role of a practice manager, 'Manage Compliance'. In our poll, we asked 'Does your practice have a complianc

There are certain risks associated with medical or dental treatment. Many regulations are in effect to help standardize treatment and minimi

The cost of material, staff, marketing, and utilities are fundamental categories to monitor in order to track practice finances. A compariso

This week we are going to talk about how the office manager must 'lead the staff'.

Last week we discussed the second most important job that an office / practice manager should be doing, 'leading the marketing effort' This

This week we are going to talk about the second important job for the office manager which is 'leading the marketing effort.'

Last week we ran a poll to see what are reader thought the most important job of the practice manager was. The selections were: Manage Spe