What are the Six Responsibilities of an Office Manager?
Updated: Oct 25, 2019
Last week we discussed the final role of a practice manager, 'Manage Compliance'. In our poll, we asked 'Does your practice have a compliance program in place?'. Only 33% of participants responded yes. By implementing a compliance program, you can prevent costly fines and devastating consequences for your practice.
This week, we will review all primary duties of an efficient office manager.
Though the functions of a Practice Manager may vary from office to office, there are six primary responsibilities that are crucial for every health related practice manager.
Protect the Owner
Lead the Marketing Effort
Lead the Collections Effort
Lead the Staff
When describing a valuable team leader, a 'people person' is favored over a 'numbers person'. Tasks like payroll and accounting should be outsourced to allow more focus on these six essential skills. A practice owner needs a trustworthy individual to delegate work to and who will set a prime example for the rest of the staff. Marketing, collections, and managing spend will ensure that numerical goals are met, and managing compliance will guard the practice against fines or other consequences.
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Your assignment for this week, is to pass this blog post along to your office manager and have a discussion about these six primary duties. Which of them do they do well and which areas could use improvement?
Until next week, we would appreciate your signing up for our blog and forwarding this post or other relevant posts to your fellow practice owners and office managers. If you have a question that you would like answers to in a blog post, please email it to firstname.lastname@example.org.
Doctors CFO is now launching a FREE tool to help you track your MACRO KPIs. The basic model is free for one user. We also offer a New Patient Tracking Solution and a Salary Planning Solution, please email us at email@example.com for pricing.
Developing a management report is not easy and Doctors CFO currently has a robust model for most practice types that is customized for our monthly and bi-monthly clients. If you have questions on how this model applies to your practice or you are interested in applying the Doctors CFO model in your practice, via one of our annual, bi-monthly or monthly assessments, please reach out to us as firstname.lastname@example.org.Doctors CFO provides financial analysis and valuations for doctors and dentists in the United States. We also offer programs for new patient marketing, revenue and collection management, medical practice consultant, dental consultant, and practice analysis.
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