When your “visit” metric mixes provider work with ancillary services, your data stops reflecting reality. Staffing plans, clinician compensation, and even hiring decisions all become distorted.

At DrCFO, we know your online rating is more than a vanity metric—it’s a powerful conversion engine. Patients skim reviews before they book, and those tiny decimals in your average often decide who wins the appointment. The challenge is that the math behind ratings is deceptive. Every new review increases both the numerator and denominator, which means that moving from 4.7 to 4.8 might take dozens of perfect scores. Most practices underestimate how hard that climb can be. Th

Picture this: the seminar just ended. The speaker was dynamic, the slides were sharp, and the energy in the room was electric. You walk out with a thick notebook of ideas, convinced the next quarter will be different.

By focusing on operational efficiency, patient engagement, and referral strength, practices can reverse the trend and build a stronger foundation for consistent growth.