At DrCFO, we know your online rating is more than a vanity metric—it’s a powerful conversion engine. Patients skim reviews before they book, and those tiny decimals in your average often decide who wins the appointment. The challenge is that the math behind ratings is deceptive. Every new review increases both the numerator and denominator, which means that moving from 4.7 to 4.8 might take dozens of perfect scores. Most practices underestimate how hard that climb can be. Th

Why Recalls Matter More Than You Think Every practice loses some patients to moves or life changes. But a large share simply drift away. That’s preventable. And recalls don’t just protect your practice—they protect your patients too.

Seasonality isn’t a surprise—it’s a system. The sooner you treat it as such, the sooner your clinic can win every month of the year.

Most practices chase growth by doing “more of everything”—more hours, more patients, more services. It feels busy but rarely produces sustained results. Instead, think of your practice as a dashboard with three levers of revenue. If you learn to separate them—and pull one at a time—you’ll grow faster, with less stress and greater clarity.

By focusing on operational efficiency, patient engagement, and referral strength, practices can reverse the trend and build a stronger foundation for consistent growth.