• Doctors CFO

What is the Most Important Question to Ask Yourself When Evaluating an Employee?

Holding regular employee evaluations is a required part of managing your practice. For employee performance to be monitored and employee growth to be tracked more frequently, we recommend that you have smaller reviews that take 10 minutes four times a year. We have already detailed the ingredients of an employee appraisal in a previous post as well as provided Doctors CFO Employee Appraisal.

If you are not having frequent reviews, there is one question you should be asking about your employees all the time. Though every job description is different, this one common question works for any job title and every employee. Before I tell you the question, let me share with you the back story. I was looking to be hired by Albertsons as their payroll controller. If I remember correctly, the payroll was hundreds of millions a week, so it was a huge job. So big, in fact, that the VP of Albertsons who had an office in Chicaco, Phoenix and Boise flew in to personally interview me. During the interview, I told her that I preferred the 60 Feedback Technique over the 360 Feedback Technique. The 360 Feedback Technique is a common tool used by human resource groups to ask internal and external customers about the employees performance. She hadn't heard of the 60 Feedback Technique and was curious. I told her it was this "If I had the opportunity to hire this person again, would I?" She loved it and asked, where I learned about it. I told her that I just made it up right then and that impressed her even more. They did end up offering me the job, but I declined it for something better.

As a practice owner, the 60 Technique works for you. Often you should be asking about every employee, "If I had the opportunity to hire this person again, would I?" This is a guttural question and that is why it is so powerful. Some employees are very good at interviewing and telling you what you want to hear in the beginning but when it comes to actually performing their duties, they are lacking in skill or will. Your truthful answer to this question, indicates if this employee should stay or go and how they should be rewarded when raises come around.

Your raise budget should be the same for every employee. We will talk about that next time where we will discuss the Doctors CFO Employee Salary and Raise Planner to implement a strategy for employee compensation.

How do you determine the answer?


  • Can you count on them to show up to work?

  • Do they show up on time?

  • Can the employee keep their family and social life separate from work so they do not interfere with each other?


  • Are they good at what they do?

  • Can you trust them to do a good job with little to no supervision?

  • Do they follow proper office protocols?


  • Are they easy to communicate with?

  • Do they use constructive criticism to better themselves?

  • Do they submit suggestions to better the practice?

Team Compatibility

  • Do the rest of the employees get along with them?

  • Do they treat team members with respect?

  • Would your team struggle without them?

Patient Acceptance

  • Do your patients like this employee?

  • Do they treat the patients life family?

  • Would patients be unhappy if this employee was gone?

Employee Goals

  • Does this employee's personal mission statement fall in line with your practice mission statement?

  • Do they continue to grow and help the practice grow?

To participate in this week's poll, please subscribe to our mailing list ad follow us on Instagram. "What Do You Commonly Base Your Employee Raises On?"

Prior Article Poll Results

Our previous article asked the question "What is better, more or less patient treatment options?".

We recommended that fewer options with better quality and outcomes is better. Our poll asked "How Often Do You Alter Recommended Treatment Based O Patient Finances ?" Fifty percent said "About 25% of the time." and 50% said "About 50% of the time."

The reason we are publishing these articles is so that your office can increase its success. We appreciate your feedback on how we can help you more and love it when you pass these articles along to other practice owners and office managers. If you have a question that you would like answers to in a blog post, please email it to info@drcfo.com. If you have not signed up for our blog, please do, so you can continue to receive these important insights and participate in our polls.

Developing a management report is not easy and Doctors CFO currently has a robust model for most practice types that is customized for our monthly and bi-monthly clients. If you have questions on how this model applies to your practice or you are interested in applying the Doctors CFO model in your practice, via one of our annual, bi-monthly or monthly assessments, please reach out to us as info@drcfo.com. Doctors CFO provides financial analysis and valuations for doctors and dentists in the United States. We also offer programs for new patient marketing, revenue and collection management, medical practice consultant, dental consultant, and practice analysis.

(c) 2019 Doctors CFO, All Rights Reserved.

#managementreporting #practicemacros #kpis #medicalkpi #budget #selling #employee #employeeperformance

private practice consulting management consulting private practice consulting for doctors and dentists new patient acquisition new patients managing medical staff managing dental staff helping managing staff increasing patient revenue profitable practice increase practice revenue practice revenue get more patients practice growth management reporting medical KPI healthcare ROI practice manager practice analysis medical cfo medical consulting healthcare consulting medical office management practice management medical staff front office clinic management top dental consultants top medical consultants salary planning extend knowledge business specialist what do you struggle with new patients practice valuation business valuation equipment amortization equipment ROI equipment planning how to make more money in a practice Do private practice doctors make more money? How much does a private practice make? high impact healthcare consulting nexus medical consulting new jersey medical consulting axiom medical consulting orchard medical consulting medical coding outsourcing employers dental services dental clinics chicago medical billing and coding jobs near me emergency dental services near me medical billing specialist salary emergency dental services dental clinics north free dental clinics free dental clinics near me counseling private practice business plan medical practice consultant medical consulting jobs ohsu dental clinics dental services group medical billing and coding salary per hour medical billing jobs near me aps medical billing remote medical billing jobs starting a private practice in counseling private practice therapist medical consulting medical billing specialist private practice therapy how to start a counseling private practice how to start a private practice starting a private practice kareo medical billing private practice counseling american medical billing association medical billing jobs how much does it cost to start a medical practice start a private practice medical billing resume peak dental services medical billing and coding certificate dental clinics how much do therapists make medical billing salary medical billing and coding jobs start a medical billing company private practices near me medical billing from home how to be a good therapist start a medical practice dental services near me medical billing and coding online courses cost medical billing and coding pay medical billing and coding job description medical billing and coding classes pacific dental services locations medical billing denial codes and reasons medical billing and coding from home medical billing jobs from home accredited medical billing and coding schools online with financial aid medical billing and coding salary by state dentures and dental services work from home medical billing how to be a therapist medical billing and coding jobs from home how to become a therapist medical billing outsourcing free dental services for adults medical billing coding salaries medical billing and coding programs medical billing and coding online courses free medical billing and coding schools near me medical billing and coding salary medical consulting firm top medical billing company medical billing software dental health services what is medical billing medical billing training top accredited online medical billing and coding schools dental clinics for low income families dental clinics near me accredited medical billing and coding schools local free dental clinics medical billing and coding classes near me epic medical billing meaningful use in healthcare medical billing services low cost dental clinics near me free dental services medical billing classes accredited medical billing and coding schools online medical billing advocate medical billing certification what is medical billing and coding free emergency dental services medical billing and coding school medical billing company medical billing company medical billing and coding schools medical billing companies meaningful use healthcare


  • White RSS Icon
  • White YouTube Icon
  • White Instagram Icon
  • White LinkedIn Icon
  • White Facebook Icon


611 Wilson Ave, Suite 7, Pocatello, ID 83201, USA

©2019 by Doctors CFO LLC, All Rights Reserved.